Shipping policy
Shipping Policy
Last Updated: September 23, 2026
Thank you for shopping with Aeguora.
This Shipping Policy explains how orders placed through https://aeguora.shop are processed and delivered.
1. Order Processing
Orders are processed after payment has been successfully confirmed.
Processing time may vary depending on product availability, order volume, weekends, holidays, and other operational circumstances.
If a significant issue affects the processing of an order, we will make reasonable efforts to communicate the relevant information.
2. Estimated Delivery Time
Our standard estimated delivery timeframe is:
20–30 business days
This estimate applies to the delivery period after the order has been processed and dispatched.
Actual delivery times may vary depending on:
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Destination country or region
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Shipping carrier
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Customs clearance
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Local delivery services
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Public holidays
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Weather conditions
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Transportation conditions
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Other circumstances outside our reasonable control
The 20–30 business day timeframe is an estimated delivery timeframe and not a guaranteed delivery date.
3. Tracking Information
Where tracking is available, tracking information will be provided after the order has been shipped.
Tracking information may require some time to become active after dispatch.
Customers can use the tracking information provided to monitor their shipment.
4. Customs, Duties, and Import Charges
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Where applicable and not already included at checkout, such charges may be the responsibility of the customer.
Customs clearance may also cause additional delivery delays.
5. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout.
If an order cannot be delivered because an incorrect or incomplete address was provided, please contact us as soon as possible.
We will review the situation and determine the appropriate solution.
6. Damaged or Incorrect Orders
If you receive a damaged, defective, incomplete, or incorrect item, please contact us at:
Please provide your order number and photographs or other relevant information where appropriate.
We will review the issue and provide an appropriate solution in accordance with our Return and Refund Policy.
7. Delivery Delays
Occasionally, shipments may experience delays caused by circumstances outside our reasonable control, including customs procedures, carrier disruptions, severe weather, natural disasters, public holidays, government restrictions, or transportation disruptions.
If we become aware of a significant delay affecting your order, we will make reasonable efforts to provide relevant information.
8. Questions About Shipping
If you have questions regarding your order or shipment, please contact:
Aeguora
Email: OlgaAmani3790@outlook.com
Website: https://aeguora.shop